Topic: NBN Gateway and Web Services performance issues

The number of datasets, records and sites held on the NBN Gateway, as well as amount of use of the NBN Gateway and web services, has steadily increased every year and has now reached a point when reduction in performance may occur at busy periods. This has recently been increasingly noticed by a number of users of the NBN Gateway and web services, especially when using the new interactive mapping tool.

Work has been going on over the past year to address this issue so that the NBN Gateway and web services can handle increasing amounts of data and use without reduction in performance. Release of a new version of the NBN Gateway, planned for this October, will introduce changes to address these performance issues.

In addition to improvement to the underlying technology that runs the NBN Gateway and web services, these changes will also implement the outcome of the Data Access Control review. Provision of a more flexible access system will provide a significant contribution to addressing the performance issues currently seen when using the NBN Gateway and web services.

Until the planned October release of this new version of the NBN Gateway, users may continue to experience problems using the NBN Gateway and web services, especially during busy periods, evenings and weekends.

Best wishes
Paula